CRM Systems implements solutions utilizing our strong business
process knowledge coupled with an industry leading indepth knowledge of Sage CRM.
separates us from the competition? Our long history of over 150
CRM implementations, covering everything from a few software
installations to many moderately to heavily customized installations of
Analysis and Buy-In
CRM Systems believes that a successful implementation begins with the
people who will be using the system. Everyone from customer
service representatives, to the sales team and top management. The
most destructive influence to any new CRM project is a lack of buy in
from staff. Our experience and expertise in business process
analysis and history of successful integrations, helps to minimize the
fear and uncertainty associated with implementing a new CRM System.
Overcoming objections by meeting with staff to see where they think the
system can be improved, and gaining their input on steps to move the
project along have proven very successful. We believe that
replacing an old system by just making it faster is not best practice.
When you engage our company, we want to ensure your organization leaves
with the best system possible.
21CRM is the leader in customizing Sage CRM to fit your business, rather
than fit your business to general CRM software. One customization
we completed, runs a school registration system with over 10,000
students. If you can dream it up, we can build it.
Our client list includes companies ranging in size from 1 Million a year
in sales, to over 200 Million a year. We have implemented projects
across the world, from Australia to Europe to a multitude of spots
throughout the United States and Canada.
Areas: Business Solutions we provide and excel in: