Your Sage CRM solution is critical to your business. A CRM implementation involves a sizeable investment. Our position is to review your needs and recommend the right software to help you accomplish your goals. We will meet with your staff and gather the information so that we may present an educated and sensible system that is right for you. Through our network of National and International Companion Software products we offer a total package.
Our expert staff will install and customize the features based upon our Needs Analysis and Pre-Sales meetings. This will insure that your system is set to meet your goals, your budget and time frame. The delivery of the products will include customization, integration with our companion products or other software solutions you have, conversion, installation and training.
It is of paramount importance that you are able to use the information that your Sage CRM solution. CRM Systems' team of expert Report Writers will extract the information from your system and create unique reports for each department. Their experience and knowledge base of our products makes the difference for you. This is in addition to the many reports included with the software.
One of the most important lessons we have learned in setting up new systems is that your staff has to know how to use it. 21CRM isn’t finished with the installation until you feel comfortable using the software, knowing all the features and how to retrieve your data. You are not left alone during the transition period. We are on site at your location to work with and train your employees.
We believe that on going support is an additional component to the success of your investment. Our Sage CRM Certified Consultants are experts in the solutions that we offer. Telephone support and on-site support ensures your goals are met.