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Success Stories

Your success is our success

We know its a cliché, but at CRM Systems, our customer's success is our success.  We pride ourselves on our dedication and loyalty to our clients. From the first meeting until the last, you can be assured that the CRM Systems' team members you interact with are working hard to make sure your solution provides you with as much value as possible.
We won't rest until it does!

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Meet our Leaders

CRM Systems' management and consulting team is comprised of some pretty great individuals. Our shared core beliefs are simple: use your gifts to serve others, stay focused on what you do really well, and always do it with the utmost integrity. Our business was founded on these beliefs.

Take the opportunity to talk to us, and find out more about who we are.

Meet our Leaders →

The CRM Systems Advantage

There are significant advantages to working with us. Not only are our people top-notch, we have a great track record built up over the years, and almost all of our original clients from way back when are still with us today. They know something important: CRM Systems' brings a wealth of capabilities with them, and always does its best to apply those to their needs as efficiently and effectively as possible.

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What our customers are saying..


  • For us, CRM Systems walks on water.

    - CWR Environmental

  • We were and continue to be impressed with CRM Systems Group’s ability to take a unique and complex business model and develop an efficient set of integrated, cost-effective solutions that addressed all of our needs. In addition, the level of support post-development has been outstanding.

    - HAMS Marketing Services

  • CRM Systems has provided us a highly-flexible tool for both office staff and travelling sales reps to have the latest information available any time. This is critical in our industry as relationships are in a constant state of change; having the latest information can provide a significant competitive advantage.

    - Anonymous Client

  • We have a twelve year relationship with CRM Systems, and I don’t think I could run my business without the custom capabilities CRM Systems has created for us.
    Q: What would you say to anyone considering engaging CRM Systems Group?
    A: I would recommend it!

    - A Long-Term Client

  • The integration of Sage 300 and Sage CRM gives our remote users the ability to review the latest financial/credit summaries for our clients, significantly reducing our credit risk and giving them the ability to make smart, informed decisions on behalf of hams.

    - A CRM/ERP Integrated Client

  • We have experienced:
    • Increase sales productivity and real-time information
    • Improved communication and knowledge sharing with complete view of business Key Performance Indicators
    • Improve marketing campaigns with in-depth knowledge of customer purchasing habits
    • Increase efficiencies across all teams by integrating sales, marketing, customer service, finance, and operations information
    • Improve customer service by ensuring complete case resolution with built-in work flow
    • Reduce costs by eliminating duplication and ensuring data consistency

    - A Satisfied Customer!

  • Existing customer sales have increased because of the ability to track customer follow-up with Sage CRM

    - Happy Sales Manager

  • We experienced a dramatic improvement in communication, knowledge sharing and business analytics.

    - Anonymous CFO

  • The high customizability of Sage CRM and integration to our 3rd party ERP creates more powerful and automatic reporting.

    - Manufacturer

  • We experienced payback on our investment within the first year.

    - Anonymous CFO

  • Its really nice that with salesman turnover we did not skip a beat and could go to one place to get all the information for the new salesman to engage.

    - Human Resources Loves us!

  • We can now monitor sales activity to identify where we are winning and why and where we are losing.

    - A CRM Systems Enthusiast

  • Our remote salespeople have the latest information available to them while they are on-site with a customer. This allows them to provide an unprecedented level of service and gives the producer an opportunity to take advantage of changing markets in real time.

    - Executive

  • Sage CRM and Sage 300 has allowed us to increase efficiencies across our entire organization. From producer and processor contracts to risk management, settlements, bookings, online reporting and data retrieval the availability and accuracy of information is greatly enhanced.

    - HAMS Marketing Services

  • Our use of cases in Sage CRM has given us an enforceable workflow process that ensures that claims are authorized properly and dealt with in a timely, accurate manner.

    - Customer Service Enthusiast

  • The applications built for us by CRM Systems Group eliminated a multitude of redundancies and opportunities for human error. The amount of time we spend addressing errors after the fact has been reduced to virtually zero. This has improved the service to our clients as well as our costs.

    - Our Biggest Fans?

  • We are a producer owned co-operative. As such our owners are also our customers. They have been extremely happy with the improved products and services we have developed with the help of CRM Systems Group.

    - HAMS Marketing Services

Gibson Teldata

Success Story

"manage and monitor sales processes"

Gibson Teldata
Distribution

Sage CRM, Sage 300 ERP,
Technisoft Service Manager,
CRM Internet Communicator

Success Story

Electronics Manufacturing

MJS Designs
Manufacturing

Sage CRM,
Sage 100 ERP

Success Story

"the most flexibility"

Intl Precious Metals
Retail

Sage CRM


Success Story

Whistleblower Service

Safecall
Services

Sage CRM


Ontario Real Estate Association

Success Story

"user friendliness & customization"

Ontario Real Estate Assoc
Nonprofit, Education

Sage CRM, Sage 300 ERP,
CRM Order Entry,
CRM POS

Success Story

Waste Management Brokerage

Lincoln Waste
Transportation

Sage CRM


Success Story

"visibility & ERP integration"

Abtech Technologies
IT Services

Sage CRM,
Sage 100 ERP

Success Story

Marine Repair & Services

Standard Calibrations
Services

Sage CRM,
Sage 100 ERP

PARS

Success Story

"centralized up to date information"

PARS
Financial Planning

Sage CRM,
Sage 300 ERP


Success Story

"global visibility accessible anywhere"

Creaform
Manufacturing

Sage CRM,
Sage 300 ERP

Success Story

"highly customizeable platform"

Namaste Solar
Distribution & Installation

Sage CRM


Success Story

Construction, New & Restoration

RAM Services
Construction

Sage CRM


American Pool Enterprises

Success Story

"ease of use, consolidation of data"

American Pool
Distribution, Maintenance

Sage CRM,
Sage 300 ERP


Success Story

"office & field communications, integration"

Barnes Electric
Electrical Services

Sage CRM,
Sage 300 ERP

Success Story

"data where & when we need it!"

Cortland Banks
Finance, Banking

Sage CRM


Success Story

Specialty Services

BlueSky International
Specialty Services

Sage CRM



We have become experts in CRM and ERP by implementing them many times. Let us help you be successful.

About Us

CRM Systems is a full-service professional service provider of end-to-end ERP and CRM solutions for the SMB business market.

We are experts at what we do.

Contact us today for more information.

Contact CRM Systems

CRM Systems serves all of the United States and Canada with particular emphasis on the south-western USA, Ontario and western Canada.

       
  • Toll Free (Sales): +1 888-344-2652
  • United States (General): +1 619-956-9189
  • Canada (General): +1 204-480-9772
  • sales@crmsystems.com
  • http://www.crmsystems.com

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