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ERP Audit

Are You Losing Valuable Data?

If you’re not using your ERP properly, you could be missing out on a lot.

  • Are you losing sales leads and missing out on new opportunities?
  • Is your fulfilment team missing or slow to deliver on orders, service issues or special requests?
  • Is your ERP system integrated into your other important business systems, such as CRM, EDI, HRMS, warehousing and others?   
  • Does the majority of your team not know how to use your ERP? If you answered yes to any of these questions, it is time to get your ERP audited.

The ERP Audit

Our ERP Software Audit involves a detailed review and validation of your existing ERP system in terms of its functional performance, and your staff's utilization of it. A mapping of the existing business process in relation to the application software is carried out. Based on that analysis, the utilization of all functional modules are captured and evaluated.

An important factor for success of any application implementation is utilization levels by the users. The Audit analyzes, records, and evaluates the utilization. Further, the existing access controls of the users are reviewed and a detailed analysis of management information system (MIS) reports are performed.

The key to the audit is in validating the input versus output from the ERP and ensuring that it meets business requirements in an efficient way. Recommendation for optimization and enhancement to the existing application is one of the key deliverable of the Audit wherever applicable.

The benefits of the audit:

  • Clarity in terms of usage of the ERP/Software
  • Knowledge of user with respect to software
  • Easy and definitive approach to ERP optimization
  • Limiting or eliminating manual work done related to business process
  • Supports planning for ERP scale up
  • Determination of training deficiencies and a roadmap to resolve such issues
  • A more holistic view of your business, operations and customers
  • Increased return on the original ERP investment

We have become experts in CRM and ERP by implementing them many times. Let us help you be successful.

About Us

CRM Systems is a full-service professional service provider of end-to-end ERP and CRM solutions for the SMB business market.

We are experts at what we do.

Contact us today for more information.

Contact CRM Systems

CRM Systems serves all of the United States and Canada with particular emphasis on the south-western USA, Ontario and western Canada.

  • Toll Free (Sales): +1 888-344-2652
  • United States (General): +1 619-956-9189
  • Canada (General): +1 204-480-9772

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