CRM Systems, Inc.

Services

Outstanding Service and Superior Staff

Whether you require a quick and easy installation, a series of modifications to tailor a system to your company’s requirements, or a consultation to determine exactly what it is you need, we have a staff of implementation and programming experts ready to help.

Superior Technical Support

We understand that you need answers and you need them now. That’s why we have a staff of trained support technicians who are ready to help you at moment’s notice. We offer flexible maintenance contracts, allowing you to choose the one that makes the most sense for you. A call for help is our call to action.

Services include:

CRM implementation project management and consulting
Comprehensive onsite workshop to review your current requirements and processes and design the foundation of your system moving forward
Screen and workflow customizations to accommodate your above requirements
Business process planning and configuration of automated escalation triggers and workflows
Windows 2000 Server/MS SQL Server 2000 administration and advise on how to configure your network for peak performance and security
Integration with numerous accounting packages, Microsoft Exchange and Outlook, CTI Telephony systems, knowledgebase systems, and voice, fax and email messaging and wireless access systems
Data migration
Introductory and advanced classroom user training
Development of customized HTML email and Word document templates
Ongoing technical support

Want to learn more? Please contact Sales@CRMSystems.com.